We provide support to charities and other social enterprises to help them become more effective for their causes. We believe passionately in our social model, and have established a new professional development programme to help Mums to return to work. We’ve already placed two mums from our first Programme, and are working closely with other organisations to identify work opportunities for our mums.
We offer women with children the chance to retrain as a Salesforce Administrator and access relevant employment opportunities in a flexible way that fits around their families.
Our MD, and Mum of two, Heather Black feels passionately about helping women back to work. Read more in her blog article here.
The Salesforce CRM eco-system offers a wide- range of employment opportunities as administrators, developers, project managers, business analysts, and trainers. It is a leading global CRM solution with over 150,000 customers, including 26,000 charities worldwide. There is currently a shortage of skilled staff in the UK, due to the continued growth in sales year on year.
We are really excited that Salesforce.com and Salesforce.org is backing our programme and helping to develop the curriculum and promote it to their partners and clients to help secure progression routes for alumni. ! Heather launched the Superhero Programme at the Salesforce Dreamforce to You: Manchester 2016 event. You can read more about it on our Blog here.
A Salesforce administrator role is a great place to start your career as it gives you the foundation knowledge in the system. You can learn how to build databases with clicks, so you don’t need any coding expertise. All you need is a good understanding of business or charities, the ability to get to grips with IT, and a desire to get lost in the world of database build and tools. Find out more below about the role of a Salesforce Administrator.
We are supporters of the #workthatworks movement campaigning to change attitudes towards flexible working. We believe women can be superhero’s at home and at work – they are great at sorting people out.
The Salesforce Superhero Programme was borne out of a shared understanding of the challenges that working Mums face, matched with a social need for a flexible, reliable and dedicated workforce and the needs of our charity and not for profit customers. We are all about fostering economic change for our team and our clients.
Our Professional Development Programme spans 6 months to train mums up as a proficient, experienced, confident and certified Salesforce Administrators. It consists of:
Cleo is our professional course trainer.
Having worked as a Senior Instructor for Salesforce.com and worked as a Salesforce Admin for 8 years, she is a seasoned professional with lots of experience, hints and tips to share. She works with us as a freelance administrator, and works virtually from Barcelona to deliver our course. She’s also a mum of two. Our very own Salesforce Supermum.
Cost of the Programme: £1,500 plus VAT
Training Course Timescale – 6 months.
(Excludes cost of Salesforce Admin Cert at $200 and retakes are also $100)
16hrs a week from with 4 weeks off over seasonal breaks. Group Webinars will take place on either Monday or Tuesday mornings 10am – 12pm depending on the cohort.
Following successful completion of the programme and your Certification, you can assess the options available.
You may wish to work as a freelance consultant specialising in a niche marketplace that you know well OR you can pursue contract and permanent Salesforce related job-roles available in the market-place or even within Economic Change as opportunities arise. Check out the range of roles below.
As part of the course package, we don’t offer a specific job search and placement function, but our in-house Client Services – Resourcing Manager – Debra is actively talking to companies and charities to identify their Salesforce resourcing needs and will present any suitable opportunities to our current trainees and qualified candidates.
Debra Carlyle Client Services – Resourcing Manager
Debra is a seasoned professional with over 10 years Recruitment experience focusing on the IT Sector specifically in Senior Appointments and ERP/CRM market. Debra is a loving mum with 3 beautiful kids and her goal is to become a certified Salesforce Professional and help more organisations find great contract or permanent resources and help mums back into work. She will offer candidates, career coaching, interview preparation, increase in confidence and help them with CV writing, mentoring and support.
(Future programmes will be announced, register for our newsletter to keep in touch)
On a practical level, Salesforce Administrators help organisations to build a CRM (Customer Relationship Management Database) across any business department whether it’s HR, Sales, Marketing, Service Delivery or Finance. If you have a head for business or charity processes, enjoy tinkering with IT systems and tidying up people’s data, processes and reports to help them perform better, then this role could be perfect for you! You can do Salesforce Administration work day or night, depending on requirements.
Read real admin user stories, access resources and get support via the Salesforce Admin website or check out the following video.
Learn how to configure Salesforce in the following ways: