Training Sessions

Sign up to one of our regular training sessions

Salesforce CRM Demo - Free Monthly Webinar

Are you looking to reduce administration time and costs and increase efficiency of your team, then consider implementing or developing your Salesforce CRM as a comprehensive business management tool.

Salesforce CRM can help your organisation to manage a range of business functions, including:-

  • Client Relationships - Client Engagement, Client Feedback , Social Impact
  • Sales Pipeline - Fundraising, Business Development and/or Sales
  • Marketing and Communication - Marketing Campaigns, Event Management, E-Marketing
  • Project and Contract Management - Financial and Time Management
  • HR Management - Volunteers and Employees - Time Off, Time Logs, Performance Reviews, CPD records etc.

If you are looking to improve the efficiency and effectiveness of your team and business then join this free webinar to develop your knowledge about the capabilities of Salesforce CRM and integrated apps.
Economic Change has implemented Salesforce for many charities, social enterprises, ethical businesses and educational establishments, and our clients are always suitability impressed by it’s functionality.

Salesforce CRM is recognised as a Global Cloud Based #1 CRM tool and the Salesforce Foundation offers non-profits free and/or discounted licenses.

The webinar takes place once a month at 11am - Next Dates - 10th January , 7th February

Register here to attend

Developing Operational Management Systems Masterclass

If you are looking to improve the efficiency and effectiveness of your team and business then join this workshop to develop your knowledge on the following:

- About operational CRM systems, their benefits and capabilities
- How to design and use systems to help measure business performance and engage users
- How to plan your requirements and evaluate different systems
- How to plan and design your data capture requirements for systems
- How to develop an action plan for implementing systems and managing different elements of your business across e.g. HR, Client Managements, Financials, Marketing

The workshop is suitable for individuals who are tasked with reviewing and/or planning the design of operational management systems for their organisation both externally and internally, with a specific focus on systems related to HR/Employee Management, Income Generation/Sales, Marketing, Event Management, Client Management, and Social Impact Measurement.

Heather Black delivers the workshop. Heather has been supporting local to international organisations to implement client management systems over the last 5 years to help them manage and measure their performance across business departments. She has direct experience of leading a third sector organisation for the last seven years and is a trained Salesforce CRM consultant.

Client Testimonials

Next Workshop

Date to be confirmed. Register interest here