In October 2012 Economic Change became a separate legal entity and as a Community Interest Company we now have our own social mission.

Reinvesting Profit

Since 2012, we have reinvested in the growth of the organisation to support our socially driven clients to increase their efficiency, sustainability and maximise impact. Making a profit isn’t an ultimate goal as we are non-profit CIC and we want to charge affordable rates to our charitable clients, but if we do generate surplus profit we look to re-invest it in an ethical way.

By 2016, we intend to set up our own Foundation. The Foundation will hold our surplus profit and we will use this to support innovative charities or social enterprises that are tackling a specific cause. A cause will be chosen each year based on the global need and desires of our team. Isabel Kelly, our Board member, and previous International Director of the Salesforce Foundation and now Foundation Director of SAGE, is actively leading on this initiative.

The impact of our work

It can take up to a full year or more for clients to realise the full benefits of the solutions we implement. Many of our client’s state that the intervention helps them to compete effectively for contracts, secure social investment and give them the internal infrastructure to scale up their organisation. When we implement a solution or deliver training we ask our clients what impact the support will have on their organisation, and the latest figures show: -

• 75% stated it would improve the efficiency of their organisation, particularly in the areas of simplified management processes, improved customer care and management and improved access to management information.
• 82% stated their organisation would become more sustainable, particularly in the areas of monitoring and reporting on KPI’s more readily, reduced admin costs and achieving quality standards.
• 86% stated they would be able to maximise their impact, particularly in regards to improved methods for measuring impact and evaluating the customer experience, to provide greater market intelligence.

In-kind Support

Our team are given a number of volunteer days a year to support local charities in an area of work distinct to what we deliver. Our team are active board members of other charities as well as volunteer mentors, trainers and advisers in both London and East Sussex. Check out our team members here

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