Social Impact Frameworks


management-measuringWe provide support to help you monitor and evaluate your social impact, guiding you through key steps of the process as defined in our Guide to Measuring Social Impact.

We can work on one-off projects or offer  Online Training for Impact Ambassadors and Impact Management Support Contracts – click here to find out more

We have outlined our core services below:


Steps to Success

strategySocial Impact StrategyWe help you to assess what to measure – whether its’ customer satisfaction, performance management, direct impact and sustainable business practices. We can assist with research to identify relevant policies and statistics that demonstrate the gravity of the target cause(s) to provide context or benchmark for comparison.



Stakeholder EngagementWe can facilitate a stakeholder mapping session and assist with market research to identify what’s important to monitor and report on for new and existing stakeholders.


tragetsTheory of ChangeWe can support your team to develop a theory of change for your organisation or project- structure your aim, objectives, outputs and outcomes and performance indicators to track change over the short and long-term. You can join our Impact Ambassador Programme or Impact Measurement Masterclass.



Monitoring System and Tools – We can help you evaluate the best methods to capture and store data ready for analysis . Click here to find out about monitoring system and tools.



changeIndependent Evaluation – Since 2001 we have conducted independent evaluations for national to local organisations to review the performance and impact of their services, funded by Public Sector or Grant Funders. Our approach to evaluation can be lean where we oversee a participatory evaluation method or in depth research depending on your budget, helping to embed quantitative and qualitative research techniques with a range of stakeholders to identify impact, best practice, challenges and future recommendations.

Contact us to discuss a one-off project or our Social Impact Management Support Contracts – find out more


Case Studies


We conducted an Independent Evaluation of the Peter Jones Enterprise Academy programme funded by SEEDA with extensive interviews with former students and stakeholders, working with The Mackinnon Partnership.

The consultany work for the Peter Jones Foundation was first class. Can recommend with without reservation!’ David Corke, PJEA


A representative from Social Firms UK attended our Social Impact Masterclass training and also accessed our training support services to help them develop their Salesforce CRM to manage a new government funded contract.

‘I’ve used Economic Change’s services for help with developing and tailoring CRM systems, and developing a social impact measurement strategy. Heather cuts through the jargon and provides clear advice and practical solutions.’ Di Cunliffe, Policy and Service Officer, Social Firms UK


We worked with Livity to develop a social impact framework and process for evaluating their Big Lottery Funded Programme somewhereto_. We also advised and supported them to develop their Salesforce CRM system to capture data in an efficient way and monitor performance real-time through a series of reports.’

‘Working with Economic Change was great! She offered a real insight and structure during a period of development of our social impact framework. In addition to the theoretical side of work, crucially she was also able to implement through our Salesforce setup and was on hand to help up skill the team and answer a huge array of questions along the way.’ Kate Harwood, Senior Account Manager, Livity


We have undertaken two Social Impact Evaluations for Mind in Harrow to review their Head to Work programme funded by the Big Lottery and the Hayaan Somali Mental Health Promotion Project , funded by the Department of Health Volunteering Fund, Trust for London and the Social Action Fund..

“Economic Change has conducted two impact evaluation reports for Mind in Harrow projects over the past couple of years. The reports have been extremely well presented and the recommendations from the evaluation insightful. I have experienced the team to be professional and a pleasure to work with. They completed both reports on time within a tight timeframe. We have have used the evaluation reports to successfully secure a further £260k for the Head for Work Programme and to date a further 50% funding for the Hayaan Project. ” Mark Gillham, CEO, Mind in Harrow


Read More Case Studies Below:

Other clients include
3SC, Locality, timto, CAF, Livity, Future Foundations, London Legacy, Clearly So, Every Family Matters, Central St Martins University, The British Library, Social Firms UK, Social Investment Business, Parent Skool, Family 1st, The Albany, amongst others.

Prior to delivering our own independent evaluations, our team have previously worked for private consultancy firms evaluating a range of socio-economic programmes delivered by the public sector. We have over 14 years experience of working in this sector.