Heather Black, Managing Director

Founder of Economic Change CIC, Heather has supported the growth of charities and social enterprises since 2000 as an established consultant, coach and trainer. She has supported over 3000 business leaders and managers nationally through training or one to one support and has been a full-time entrepreneur since 2005.

She is an expert in business strategy, social impact measurement, particularly in the areas of youth and economic development, and she has worked with and supported many third sector organisations to implement Salesforce CRM and partner apps across a range of business functions. She has a particular specialism in helping clients to develop a CRM to manage public sector contracts.

She previously founded and led a national social enterprise over 7 years, managing a team of 40 staff and a range of public sector contracts supporting over 10,000 young people, so she has a good understanding of management needs and requirements.

She is a certified in Change Management, Agile Project Management, Salesforce Administrator and Developer, BSC Requirements Engineering, Coaching & NLP Practitioner and trained in Salesforce CRM Consulting.

Martin Brockwell, Project Manager and Senior Consultant

Martin specialises in large-scale Salesforce CRM implementation and roll-out with national & regional third sector organisations who support vulnerable groups. He has previously worked at NSPCC, De Paul Trust and Family Action supporting the team to measure their social impact and utilise Salesforce CRM, before becoming a consultant and deploying his skill set into a range of projects at Economic Change.

As the project manager and experienced Salesforce Consultant, he works alongside the client’s management team and co-ordinates efforts of the client & delivery team throughout the implementation period, ensuring that the design process, build, testing and roll-out process goes smoothly.

Martin is qualified IT project manager and has a substantial track record of successfully introducing IT systems to colleagues and clients.

Julian Pareja Garcia, Salesforce Advanced Administrator

Julian is IT professional with a passion for the salesforce.com technology suite and boasts a degree in Business Administration, the Salesforce Administrator, Advanced Administrator, and Developer (DEV-401)certifications. He has also trained in Salesforce.com consultancy skills. He started out as a salesforce.com end user for a telecommunications company. After becoming passionate about the capabilities of Salesforce and how it could be customized Julian moved up to system administrator.

After a few years, Julian joined one of the UKs fastest growing Salesforce consultancies where he led numerous projects for clients in the following sectors: Marketing, Media, Finance, Real Estate, Retail, Recruitment, Transportation and Travel.He has worked with a range of organisations, from small start ups with <5 employees to medium size ones of 100+. His clients include OnPurpose, Livity, The JAGS foundation,Co-ops UK and Eastside Primetimers.

Julian is passionate about all things salesforce and helping others understand its capabilities and how it can help their organizations become more efficient and maximize their impact.

Ian Burleigh, Salesforce Consultant and Advanced Administrator

Ian is an outgoing and friendly Salesforce certified administrator with good training skills and extensive practical experience of Salesforce, Microsoft Office and Google Apps.

He has provided consultancy support to many international to local non-profits and businesses through previous roles at Appichar, Thames Reach, Capita and Methods. He has worked exclusively with Salesforce since 2009 undertaking requirements gathering, customisation, data migration, app integration, user training and analytics.

He is an excellent teacher trainer with a proven ability of teaching others key business concepts using clear and simple language. With excellent interpersonal skills, he relishes employing them in training and supporting staff and clients to engage with Cloud Technology and working with people who are technophobic.

He has designed and developed Salesforce systems to track intervention, outcomes monitoring, attendance, membership renewals, volunteer searches and activity, time sheets, reporting and analytics, multicurrency, and integrations with third party apps and solutions, including experience with Vertical Response, Google Apps and Conga Composer.
Charities worked with include: Thames Reach, The British Institute at Ankara, Winston Churchill Memorial Trust, Community Impact Bucks, Coram, Prisoners Abroad, Trust Thamesmead, Carers in Hertfordshire, Clean Break Theatre Company, Lumos Foundation, Greenpeace International, Thai Children’s Trust, The English Province of the Order of Preachers, Livity.

Elias Akawako, Junior Salesforce Administrator

Elias has joined Economic Change as a junior administrator. With strong skills in C#, Javascript, CSS, HTML and Agile Development methods, Elias is adding Salesforce to his portfolio of skills. He has experience in developing websites for charities and is keen to learn more about the non-profit sector.

Charlotte Gibson, Senior Salesforce Developer

Charlotte is an experienced IT professional with a broad range of skills, covering data structure, design & development, web design, and data analysis/reporting. She has been a Salesforce consultant since 2006 working with non-profits and commercial companies on administrator and development tasks. Charlotte has undertaken Salesforce development work on a number of client projects, including UpRising, Grace Eyre, A Band of Brothers and the The Work People CIC.

Clare Sharpen, Operations Manager and Business Strategy Consultant

Clare has over 15 years’ experience in both the private and voluntary sectors, and brings strong management skills to help inform strategic planning and operational management within voluntary sector organisations. She has worked with a wide range of social enterprises and charities to help them increase their impact and bring about change. Clare has served as a non-exec director for a social enterprise for 6 years and as a trustee for 2 different charities for 5 years. Clare is a CIPD qualified trainer, holds an MA in Social Anthropology, University of Cambridge and an MSc in Development Management, The Open University.

Sophie Wellings, Volunteer Management Consultant

Sophie has 20 years experience leading and developing the volunteering departments for national and social care charities. She is an assessor for two quality kitemarks – Investing in Volunteers and the Approved Provider Standard for mentoring and befriending projects. At Economic Change, Sophie works with clients to improve volunteer management and impact measurement practices.

Faye Curtis-Kay, Social Media Consultant

Faye Curtis-Kay specialises in Social Media Strategy and Management for a range of clients including Economic Change CIC. Trained by Digital Mums, she designed and ran a social media campaign for Big Issue Invest. She is passionate about providing outstanding client management and designing and implementing effective, bespoke Social Media Strategies for her clients. Faye has a BSs (Hons) in Business Studies from Cass Business School, City University London and a professional corporate background in sales and account mgmt.

Tahlia specialises in supporting the non-profit sector with strategic marketing, digital communications, & partnership development. She supports Economic Change with marketing activities. She was previously head of marketing at Social Investment Business and CAF engaging with non-profits. She holds a Degree CIM in Marketing Management.

Louise Brooks, Marketing Administrator

Louise helps the team at Economic Change by providing marketing admin support and ensures the smooth running of events. Louise has over 10 years experience as a highly organised and versatile sales and business administrator who has worked within a variety of industries including construction, retail and sports and leisure.

Lauren Cooper, Customer Service Assistant

Lauren manages our phone lines at Economic Change and ensures that calls are co-ordinated to the right person to deal with new and existing customer enquiries. She is an experienced personal administrator for CEO’s and their team and helps to manage the customer experience.

Our Specialist Consultants

• Ioanna Rossi, Economic and Environmental Consultant
• Mark McTaggart, Community Asset and Social Enterprise Consultant
• Dave Dawes, Health Research Consultant
• Nicola Stopps, Environmental and CSR Consultant
• Emma Barty, Qualified Accountant and Financial Analyst
• Paula Gardner, Social Media and PR Professional

Our Board Members

Richard Buxton, HR and Recruitment Expert

Richard is Non-Executive Chairman of Economic Change. He is a Human Resources Director experienced in executing significant transformation remits including large scale acquisition, leadership, talent and growth strategies. Richard has a particular interest in how business can create great outcomes for society and a passion for social enterprise.

Isabel Kelly, Social Impact and Salesforce Expert

Isabel Kelly is a current board member for Economic Change CIC. She is passionate about social justice and, ever since her first job at Oxfam, her career has focused on finding ways to make significant impact in the world, using the resources of both the nonprofit and corporate worlds.

Luke Wheeler, IT Sales, Internet Marketing and Social Media Exper

Luke Wheeler is a current board member of Economic Change CIC. Specialties: Sales negotiation, business development, inbound/outbound marketing strategy, social media strategy, account management, team management, digital marketing, project coordination, supplier and due diligence evaluation, high level network and IT infrastructure design.

Want to Join the Team? Check out our Recruitment Page