Economic Change believes in empowering non-profits and we can get involved at different levels to help you adopt Salesforce.

If you need in-depth support we can offer consultancy to achieve a full implementation and even place one of our Salesforce Supermums within an internal project manager position you may need to fill to support the roll-out internally.

Alternatively we provide training, mentoring and support packages to empower and capacity build internal salesforce administrators, through different packages below.

Economic Change believes in empowering non-profits and we can get involved at different levels to help you adopt Salesforce.

If you need in-depth support we can offer consultancy to achieve a full implementation and even place one of our Salesforce Supermums within an internal project manager position you may need to fill to support the roll-out internally.

Alternatively we provide training, mentoring and support packages to empower and capacity build internal salesforce administrators, through different packages below.

Economic Change believes in empowering non-profits and we can get involved at different levels to help you adopt Salesforce.

If you need in-depth support we can offer consultancy to achieve a full implementation and even place one of our Salesforce Supermums within an internal project manager position you may need to fill to support the roll-out internally.

Alternatively we provide training, mentoring and support packages to empower and capacity build internal salesforce administrators, through different packages below.

Full Implementation Support

We offer the full Salesforce implementation support where we get involved with your team to offer a range of Services  – conducting business analysis, advising on management strategy, implementing Salesforce CRM with marketing solutions and training your team.

We deliver implementation support across a whole range of solutions, whether it’s fundraising, programme management, marketing, volunteer mgmt, membership, grant management – 

Read more about our Solutions here 

Small Charity Discount Package

For small charities we offer a charity discount package providing a minimum package of 6 paid days and 6 free days of support with the help of our Salesforce Supermum Volunteer team who have studied for 3 months and work alongside our project manager to complete their first project. As of Sept 18 we have provided 48 charities with £192k of pro-bono support and helped 45 mums retrain in salesforce. Our charity discount projects have specific implementation periods August – October, November – January, February- April, May – July.  

Contact us to discuss your requirements.

Training and Support Packages

Virtual Salesforce Admin Training Course

Audience – for staff members who are responsible for back-end internal administration of their salesforce system. If your organisation is adopting salesforce we would advise joining the course as early as possible.

We are running six month virtual training courses to train staff in charities as salesforce administrators. The curriculum covers the learning objectives required to take the Salesforce Administrator certification, as well as the fundamentals of the Non Profit Success Pack.

The course consists of:

* Fortnightly – 2.5hr Live Training & Mentoring Webinars, which will also be recorded.

* Weekly – 8hrs of Homework and Self Study

* Access to Salesforce Champion Membership for one year (see below)

* Online chatter group for peer support and Litmos LMS access for one year

* 3 x 1hr one to one mentoring calls

£1500 plus Vat per person
Next Start Dates: October 15th 2018 or 19th November 2018.

Salesforce Champion Membership Group

Audience – for training and qualified admins who want to learn some of the advanced topics related to learning objectives of other certification areas e.g. advanced administrator, platform app builder and consultancy certifications.

An Annual membership package which provides mentoring, training and peer support to support ongoing learning, development and adoption of your salesforce system with a group of peers.

* Monthly 1hr group mentoring calls – General and Training Topic Q&A

* Monthly Live Training Webinars, which will also be recorded. (Topics will be voted on)

* 2 x 1 day Champion Workshops in London

* A series of customer ‘Insight’ case study webinars

* Online peer chatter group to connect and support each other.

* 2 x virtual mentoring 1hr sessions

* Request for a volunteer supermum mentor 6hrs of virtual support (this depends on availability)

£500 Per annum or £60 per month plus VAT

For customers holding our Annual Package Support Contracts below, they will be invited to participate in the Salesforce Champion Mentoring Group as part of their package.

To find out how one of our charity customers, Viewpoint, benefited from our Salesforce admin training and support, read the blog and watch the webinar by clicking here.

Annual Support Contracts

Our Salesforce Support for Non-Profits Package offers:

Just in Time Flexible Support – Your time can be used towards training, customisation or analysis work delivered by any of our team. We can respond to cases (within office hours) and response time will depend on the level of urgency set.

Latest Release Briefing – We will review the latest features offered in Salesforce releases three times a year, and call to update you on any particular features that we think would benefit your organisation. We will also notify you of any relevant critical updates.

Health Check – We will meet with you to help undertake a review of how your organisation and team are using Salesforce and identify challenges or opportunities to optimise adoption and efficiency. – Dedicated Customer Portal – Clients can access information about their contracts via our customer portal using Salesforce communities. Within this area you can log cases for the team’s attention and track progress.

Online Training – We continue to develop a resource of videos and webinars to cover Salesforce administration tasks, alongside information about ways to develop your Salesforce instance to maximise its value to your organisation. These Resources will be available to you within the online community and via the Salesforce Champion Membership Group.

Free Webinars – Throughout the year we organise free Salesforce Champion webinars to provide useful insight and information to our current and prospective clients about what can be achieved. Recordings are also available in the Resources section of our customer community.

Full Implementation Support

We offer the full Salesforce implementation support where we get involved with your team to offer a range of Services  – conducting business analysis, advising on management strategy, implementing Salesforce CRM with marketing solutions and training your team.

We deliver implementation support across a whole range of solutions, whether it’s fundraising, programme management, marketing, volunteer mgmt, membership, grant management – 

Read more about our Solutions here 

Small Charity Discount Package

For small charities we offer a charity discount package providing a minimum package of 6 paid days and 6 free days of support with the help of our Salesforce Supermum Volunteers who have studied for 3 months and work alongside our project manager to complete their first project. As of Sept 18 we have provided 48 charities with £192k of pro-bono support and supported 45 mums to retrain. Our charity discount projects have specific implementation periods August – October, November – January, February- April, May – July.  

Contact us to discuss your requirements.

Training and Support Packages

Virtual Salesforce Admin Training Course

Audience – for staff members who are responsible for back-end internal administration of their salesforce system. If your organisation is adopting salesforce we would advise joining the course as early as possible.

We are running six month virtual training courses to train staff in charities as salesforce administrators. The curriculum covers the learning objectives required to take the Salesforce Administrator certification, as well as the fundamentals of the Non Profit Success Pack.

The course consists of:

* Fortnightly – 2.5hr Live Training & Mentoring Webinars, which will also be recorded.

* Weekly – 8hrs of Homework and Self Study

* Access to Salesforce Champion Membership for one year (see below)

* Online chatter group for peer support and Litmos LMS access for one year

* 3 x 1hr one to one mentoring calls

£1500 plus Vat per person
Next Start Dates: October 15th 2018 or 19th November 2018.

Salesforce Champion Membership Group

Audience – for training and qualified admins who want to learn some of the advanced topics related to learning objectives of other certification areas e.g. advanced administrator, platform app builder and consultancy certifications.

An Annual membership package which provides mentoring, training and peer support to support ongoing learning, development and adoption of your salesforce system with a group of peers.

* Monthly 1hr group mentoring calls – General and Training Topic Q&A

* Monthly Live Training Webinars, which will also be recorded. (Topics will be voted on)

* 2 x 1 day Champion Workshops in London

* A series of customer ‘Insight’ case study webinars

* Online peer chatter group to connect and support each other.

* 2 x virtual mentoring 1hr sessions

* Request for a volunteer supermum mentor 6hrs of virtual support (this depends on availability)

£500 Per annum or £60 per month plus VAT

For customers holding our Annual Package Support Contracts below, they will be invited to participate in the Salesforce Champion Mentoring Group as part of their package.

To find out how one of our charity customers, Viewpoint, benefited from our Salesforce admin training and support, read the blog and watch the webinar by clicking here.

Annual Support Contracts

Our Salesforce Support for Non-Profits Package offers:

Just in Time Flexible Support – Your time can be used towards training, customisation or analysis work delivered by any of our team. We can respond to cases (within office hours) and response time will depend on the level of urgency set.

Latest Release Briefing – We will review the latest features offered in Salesforce releases three times a year, and call to update you on any particular features that we think would benefit your organisation. We will also notify you of any relevant critical updates.

Health Check – We will meet with you to help undertake a review of how your organisation and team are using Salesforce and identify challenges or opportunities to optimise adoption and efficiency. – Dedicated Customer Portal – Clients can access information about their contracts via our customer portal using Salesforce communities. Within this area you can log cases for the team’s attention and track progress.

Online Training – We continue to develop a resource of videos and webinars to cover Salesforce administration tasks, alongside information about ways to develop your Salesforce instance to maximise its value to your organisation. These Resources will be available to you within the online community and via the Salesforce Champion Membership Group.

Free Webinars – Throughout the year we organise free Salesforce Champion webinars to provide useful insight and information to our current and prospective clients about what can be achieved. Recordings are also available in the Resources section of our customer community.

Full Implementation Support

We offer the full Salesforce implementation support where we get involved with your team to offer a range of Services  – conducting business analysis, advising on management strategy, implementing Salesforce CRM with marketing solutions and training your team.

We deliver implementation support across a whole range of solutions, whether it’s fundraising, programme management, marketing, volunteer mgmt, membership, grant management – 

Read more about our Solutions here 

Small Charity Discount Package

For small charities we offer a charity discount package providing a minimum package of 6 paid days and 6 free days of support with the help of our Salesforce Supermum Volunteers who have studied for 3 months and work alongside our project manager to complete their first project. As of Sept 18 we have provided 48 charities with £192k of pro-bono support and helped 45 mums to retrain. Our charity discount projects have specific implementation periods August – October, November – January, February- April, May – July.  

Contact us to discuss your requirements.

Training and Support Packages

Virtual Salesforce Admin Training Course

Audience – for staff members who are responsible for back-end internal administration of their salesforce system. If your organisation is adopting salesforce we would advise joining the course as early as possible.

We are running six month virtual training courses to train staff in charities as salesforce administrators. The curriculum covers the learning objectives required to take the Salesforce Administrator certification, as well as the fundamentals of the Non Profit Success Pack.

The course consists of:

* Fortnightly – 2.5hr Live Training & Mentoring Webinars, which will also be recorded.

* Weekly – 8hrs of Homework and Self Study

* Access to Salesforce Champion Membership for one year (see below)

* Online chatter group for peer support and Litmos LMS access for one year

* 3 x 1hr one to one mentoring calls

£1500 plus Vat per person
Next Start Dates: October 15th 2018 or 19th November 2018.

Salesforce Champion Membership Group

Audience – for training and qualified admins who want to learn some of the advanced topics related to learning objectives of other certification areas e.g. advanced administrator, platform app builder and consultancy certifications.

An Annual membership package which provides mentoring, training and peer support to support ongoing learning, development and adoption of your salesforce system with a group of peers.

* Monthly 1hr group mentoring calls – General and Training Topic Q&A

* Monthly Live Training Webinars, which will also be recorded. (Topics will be voted on)

* 2 x 1 day Champion Workshops in London

* A series of customer ‘Insight’ case study webinars

* Online peer chatter group to connect and support each other.

* 2 x virtual mentoring 1hr sessions

* Request for a volunteer supermum mentor 6hrs of virtual support (this depends on availability)

£500 Per annum or £60 per month plus VAT

For customers holding our Annual Package Support Contracts below, they will be invited to participate in the Salesforce Champion Mentoring Group as part of their package.

To find out how one of our charity customers, Viewpoint, benefited from our Salesforce admin training and support, read the blog and watch the webinar by clicking here.

 

Annual Support Contracts

Our Salesforce Support for Non-Profits Package offers:

Just in Time Flexible Support – Your time can be used towards training, customisation or analysis work delivered by any of our team. We can respond to cases (within office hours) and response time will depend on the level of urgency set.

Latest Release Briefing – We will review the latest features offered in Salesforce releases three times a year, and call to update you on any particular features that we think would benefit your organisation. We will also notify you of any relevant critical updates.

Health Check – We will meet with you to help undertake a review of how your organisation and team are using Salesforce and identify challenges or opportunities to optimise adoption and efficiency. – Dedicated Customer Portal – Clients can access information about their contracts via our customer portal using Salesforce communities. Within this area you can log cases for the team’s attention and track progress.

Online Training – We continue to develop a resource of videos and webinars to cover Salesforce administration tasks, alongside information about ways to develop your Salesforce instance to maximise its value to your organisation. These Resources will be available to you within the online community and via the Salesforce Champion Membership Group.

Free Webinars – Throughout the year we organise free Salesforce Champion webinars to provide useful insight and information to our current and prospective clients about what can be achieved. Recordings are also available in the Resources section of our customer community.

Ongoing Support Package Costs – 2018 Prices (subject to change)

On-Site Visits*

Virtual Support

Training

Monthly Fee

Annual Discount

Package

Half Days* (4hrs) Per Year

Hrs Per Year**

Access to Salesforce Champion Membership

Contract Term 12 months (exc of VAT)

If full amount paid in advance (exc of VAT)

Salesforce Champion Mentoring

1

20

x

£200

£2,325

Salesforce Support Package

2

40

x

£375

£4,400

Salesforce Development Package

6

72

x

£700

£8,250 (50% upfront and 50% at 6mths)

* Additional travel costs may be incurred by client.

** It is assumed on a support contract that hours will be utilised relatively evenly throughout the year. If a client utilises all of their committed hours and is on a monthly payment plan, we reserve the right to request the remaining balance to be paid in full.

One Off Support or Top Up Packages

Alternatively hours can be purchased in blocks for ad-hoc support – £400 plus VAT for 4hr Block Booking or £800 plus VAT for an 8hr Block Booking

Ongoing Support Package Costs – 2018 Prices (subject to change)

On-Site Visits*

Virtual Support

Training

Monthly Fee

Annual Discount

Package

Half Days* (4hrs) Per Year

Hrs Per Year**

Access to Salesforce Champion Membership

Contract Term 12 months (exc of VAT)

If full amount paid in advance (exc of VAT)

Salesforce Champion Mentoring

1

20

x

£200

£2,325

Salesforce Support Package

2

40

x

£375

£4,400

Salesforce Development Package

6

72

x

£700

£8,250 (50% upfront and 50% at 6mths)

* Additional travel costs may be incurred by client.

** It is assumed on a support contract that hours will be utilised relatively evenly throughout the year. If a client utilises all of their committed hours and is on a monthly payment plan, we reserve the right to request the remaining balance to be paid in full.

One Off Support or Top Up Packages

Alternatively hours can be purchased in blocks for ad-hoc support – £400 plus VAT for 4hr Block Booking or £800 plus VAT for an 8hr Block Booking

Ongoing Support Package Costs – 2018 Prices (subject to change)

On-Site Visits*

Virtual Support

Training

Monthly Fee

Annual Discount

Package

Half Days* (4hrs) Per Year

Hrs Per Year**

Access to Salesforce Champion Membership

Contract Term 12 months (exc of VAT)

If full amount paid in advance (exc of VAT)

Salesforce Champion Mentoring

1

20

x

£200

£2,325

Salesforce Support Package

2

40

x

£375

£4,400

Salesforce Development Package

6

72

x

£700

£8,250 (50% upfront and 50% at 6mths)

* Additional travel costs may be incurred by client.

** It is assumed on a support contract that hours will be utilised relatively evenly throughout the year. If a client utilises all of their committed hours and is on a monthly payment plan, we reserve the right to request the remaining balance to be paid in full.

One Off Support or Top Up Packages

Alternatively hours can be purchased in blocks for ad-hoc support – £400 plus VAT for 4hr Block Booking or £800 plus VAT for an 8hr Block Booking

Why Work With Us?

• After 13 years in business, 65% of our work comes through referral, so we know we must be doing things right!

Our structured approach to projects is the most acclaimed comment by our 500 clients.

• Our team has over 70 years of combined experience in the non-profit industry.

• We are highly qualified and experienced with training in business analysis, project management, Salesforce and change management.

• Over 80% of our clients feel they have improved sustainability of their organisation.

• We are registered Salesforce.com partner and Impact Partner for Salesforce.org

• We are a non-profit social enterprise and re-invest our surplus profit into supporting the sector thought leadership activities and our Salesforce Supermums programme

CONTACT US FOR A FREE CONSULTATION

Why Work With Us?

• After 13 years in business, 65% of our work comes through referral, so we know we must be doing things right!

Our structured approach to projects is the most acclaimed comment by our 500 clients.

• Our team has over 70 years of combined experience in the non-profit industry.

• We are highly qualified and experienced with training in business analysis, project management, Salesforce and change management.

• Over 80% of our clients feel they have improved sustainability of their organisation.

• We are registered Salesforce.com partner and Impact Partner for Salesforce.org

• We are a non-profit social enterprise and re-invest our surplus profit into supporting the sector through thought leadership activities and our Salesforce Supermums Programme

CONTACT US FOR A FREE CONSULTATION

Why Work With Us?

• After 13 years in business, 65% of our work comes through referral, so we know we must be doing things right!

Our structured approach to projects is the most acclaimed comment by our 500 clients.

• Our team has over 70 years of combined experience in the non-profit industry.

• We are highly qualified and experienced with training in business analysis, project management, Salesforce and change management.

• Over 80% of our clients feel they have improved sustainability of their organisation.

• We are registered Salesforce.com partner and Impact Partner for Salesforce.org

• We are a non-profit social enterprise and re-invest our surplus profit into supporting the sector through our thought leadership activities and our Salesforce Supermums programme.

CONTACT US FOR A FREE CONSULTATION