Our Webinars

Our series of Webinars are designed to share expertise and knowledge around specific challenges and topics that charities and non-profits encounter when implementing digital and technological systems and provide guidance, advice and solutions from specialist practioners.

Our webinars are also an opportunity to promote best practice and initiate conversations amongst charity professionals and workers to encourage peer learning.

Upcoming webinars

How to Manage your CRM System and Users

2:00pm – 3:00pm

Friday 22nd May

How to Manage Data Integrity

2:00pm – 3:00pm

Friday 19th June

Pre Recorded Webinars

How to Create a Digital Strategy and Road Map

Creating an centralised digital strategy with Salesforce CRM at the core supported by integrated solutions is the vision we propose.

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Make your Fundraising a success with Salesforce NPSP for Charities: A 1 Day Virtual Course

Our free 1 day training course will equip you with the basics that you need to help get you set up and ready to go with Salesforce CRM for charities and non-profits.

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How to get your Volunteer Programmes off the ground: Volunteer Management using Volunteers4Salesforce

Ourfree 1 day training course will equip you with the basics that you need to help get you set up and ready to go with Volunteers 4 Salesforce.

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How to get your helpline or call centre off the ground: Salesforce Service Cloud

Our free 1 day training course will equip you with the basics that you need to help get you set up and ready to go with Salesforce Service Cloud.

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Patients Association : How to roll out a helpline service successfully

We’re excited to announce our Q&A with Abduallah Mahmood from Patients Association. This webinar is for you if you manage a helpdesk or helpline.

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Dementia Support Services : How to scale up your services

We’re excited to announce our Live Q&A with Sarah Taylor from Alzheimer’s & Dementia Support Services.

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Salesforce Compatible Online Payment Solutions

Join our discussion with Findock – Online Donation Payment specialists, to learn about processing donations and synchronising data.

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4 Essential Roles of an Awesome Admin

As part of the ‘Dreamforce to You’ Series of talks – Heather Black delivers her sell-out Admin Session for listeners in the UK and Europe.

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Salesforce CRM Demonstration for charities & non-profits

This webinar showcases how Salesforce works for charities and non-profits. We’ll be taking you through live demonstrations of the Non for Profit Success Pack features and functionality designed for charities.

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Impact Management Tools

Learn how to prove your worth to funders with the team from Social Suite whom provide a demonstration of Impact Management & Reporting with a Q&A follow up.

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Salesforce Admin Essentials

Learn about the Salesforce Admin Course looking at what functionality you need to know in order to take full advantage of your Salesforce Investment.

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How to make data work for you series – Managing Volunteers

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How to make data work for you series – Fundraising Organisations

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How to make data work for you – Impact Measurement

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How to Plan a Successful CRM Adoption Strategy

Wondering how to engage and enthuse your dispersed national and international teams in a new CRM Strategy?

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CRM Planning Coaching

Receive digital transformation coaching guidance and tips from Heather Black on the six ingredients to planning your digital transformation.

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Salesforce 101 Essentials to Volunteer Management

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Salesforce 101 Essentials to Getting Started with Communities

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Website Integration Options for Salesforce

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Salesforce 101 Essentials to Campaign Management

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Salesforce & Education Solutions for Non-Profits

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Salesforce for Programme/Project Management & Delivery

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Salesforce 101 Essentials to Contact Management, Communication & Data Protection

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Salesforce for Foundations, Trusts & Grant giving organisations

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