The complete education solution

Empower your education team to engage students from sales through to alumni.

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Are you looking to improve your education experience with a one stop education management solution?

Then read on…Does this sound familiar?

Time Consuming Administration

  • Offline or paper-based and manual processing
  • Poor onboarding and communication processes
  • Disconnected communication and learning management systems

Poor Student Experience 

  • Clunky application and support experience
  • No platform for students to access, engage and upload information
  • Inconsistent communication internally and externally

Lack of Data Quality

  • Poor sales pipeline management and nuturing
  • Limited visibility on student progress and level of engagement
  • No clear insight into student and alumni achievements

Education Exchange Features

Check out the range of features available in our education management solution below to meet the needs of students and alumni and the range of outcomes that our clients shout about.

Integrated Student Database

Benefit from a 360 view of your students to manage communicate, track progress, services accessed and alumni progression.

  • Online applications
  • Sales pipeline management
  • Course and student management
  • Outcome and Alumni tracking
  • Increased efficiency
  • Improved conversion rates
  • Greater data visibility

Online Student Community

Empower your students with self-service capabilities, access to support services, searchable knowledge, discussion groups and IAG directory</>

  • Integrated LMS solution
  • Online Directory
  • Helpdesk solution
  • Online Student Community
  • Improved engagement
  • Improved accessibility
  • Improved customer service

Internal Departmental Efficiency

Improve business processes between marketing, sales, teaching, support, alumni, finance and comms to improve customer service.

  • Integrated payment solutions
  • Integrated e-marketing solutions
  • Integrated social media
  • Integrated LMS solution
  • Improved marketing ROI
  • Improved business intelligence
  • Improved team co-ordination

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Full overview of our Education management solution

Our Education Exchange solution brings together all of the benefits of the #1 Salesforce CRM platform and Education Cloud with additional features that we feel creates a full student management experience. .

Features

Standard
Optional
Lead Management
Contact Management
Household/Account Mgmt
Activity Management
Communication Tools
Opportunity Management
Engagement Levels
Campaign Management
In-Kind Gift Mgmt
Soft-credit Mgmt
Membership/Friends Mgmt
Engagement Levels / Plans
Campaign Management
Reports and Dashboards
Mobile Access
Workflows and Approvals
Multi-currency/locales
Duplicate management
Student Management
Tutor Management
Class Scheduling
Integrated LMS
Integrated E-Marketing
Integrated SMS
Online Student Community
Student Help Desk
IAG Directory
Online Knowledge
Alumni Management
Fundraising
Advanced Analytics
Online Knowledge Area
Integrated Payments
Integrated Event Management
Integrated Financial Systems

What do our customers say

“The main driver for moving to Salesforce was to transition from working with multiple spreadsheets and silo working to having a system that could track sales and record the progress of students and projects for the team. Economic Change worked with us on implementing Salesforce.Their input has been of the highest quality..”

Julie Thorpe,
Head of youth programmes,

View Success Story

“Our marketing and sales team are working much more efficiently since we have implemented Pardot and benefited from the intelligence provided by the Pardot scoring system. When looking at our trainee leads in salesforce we can now see which leads are more actively engaged prospects from the pardot scores, and focus our marketing and sales activities more effectively.”

View Success Story

“The implementation of Salesforce has invigorated IYF, we’re now a more open, more connected and more engaged organisation. We
are extremely excited by the granularity of student data now available to us and the opportunities this brings.”

Pia Campbell,
Director,
Monitoring,Evaluation & Learning

View Success Story

Full overview of our education solution

Our Education Exchange solution brings together all of the benefits of the #1 Salesforce CRM platform and Education Cloud with additional features that we feel creates a full student experience. .

Salesforce

Salesforce offers a #1 CRM tool with a built in Education Cloud which has some ready made features to support student management. We build on this using products such as Community Cloud, Service Cloud, Pardot, Einstein Analytics to realise a great Student Management Solution for clients.

Appinium

Appinium is the most powerful way to leverage videos, multimedia, webinars, and learning natively across your Salesforce environment. With Appinium, your employees, customers, and partners can all learn where they are already interacting with you. And because it’s in Salesforce, you can make sure that the right content is always going to the right person and then monitor exactly how they engaged with it.

Form Assembly

Form Assembly offers a integrated online form experience for application forms, due diligence checks, impact reports etc. The forms can be presented by email, presented on web, or embedded within Salesforce communities to intuitively capture or present information given by grantees and connect the dots within the system to give a 360 view.

Our Customers
love what we do

Over 600 Projects delivered to over 300 non profits. Economic Change has empowered companies of all sizes with Salesforce.

Read our Success stories

“This was a completely new project for us, the team were fantastic and made this journey enjoyable and a lot easier to manage. Their communication was excellent and very clear, keeping us informed throughout the process. All questions were answered efficiently and they were quick to help us out when ever we needed.”

RSPCA Norwich

Salesforce Verified


This review is provided to Salesforce by the customer in a project satisfaction survey.

“Economic Change worked very closely with us,was very approachable and was excellent at explaining things in a way that we could easily understand. Their help was much appreciated by our team and the wider organisation who have been impressed at how we are starting to implement what we have learnt. ”

Plunkett Foundation

Salesforce Verified


This review is provided to Salesforce by the customer in a project satisfaction survey.

“Economic Change really understood how our charity works which proved to be very useful in designing our salesforce org. We have now a very flexible and valuable tool that will help us keep up to date information on our contacts, relationships and activities. This in turn will massively reduce the time collecting our stats for grant funders. Thank you!”

Entelechy Arts

Salesforce Verified


This review is provided to Salesforce by the customer in a project satisfaction survey.

“Economic Change and our assigned consultant really went above and beyond to develop what we needed. During the scoping period, they really worked with us to identify the priorities and find ways to get the most functionality out of our limited budget. Our consultant was very patient and flexible, adapting things as we tested and refined our needs. The Supermum trainee was smart, efficient, and led a great Admin training. Economic Change also provided input on the most appropriate payment processor for us, which was area that we weren't implementing on this project. I have already recommended Economic Change to a friend at another charity and I would gladly do so again.”

The Care Workers Charity

Salesforce Verified


This review is provided to Salesforce by the customer in a project satisfaction survey.

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Explore the 360 Salesforce View

Fundraising

 

Helpdesk & Helplines

 

Grant Management

 

Managing Volunteers

 

Membership

 

Impact Delivery

 

Marketing