Volunteer Exchange
Empower your volunteer team with a complete volunteer management solution.





Are you looking to improve your volunteer experience with a one stop volunteer management solution? Then read onā¦does this sound familiar?

Time Consuming Administration
- Offline or paper-based and manual processing
- Poor onboarding and induction processes
- Poor volunteer conversation

Poor Volunteer Experience
- Clunky application process
- No single platform for training or communication
- No secure way for volunteers to communicate availability, progress or issues

Lack of Data Quality
- Poor intelligence on attraction and conversation of volunteers
- Limited visibility on volunteer engagement and outcomes
- Clunky approach to matching volunteers to opportunities
Volunteer Exchange Features
Check out the range of features available in our volunteer management solution below to meet the needs of volunteer teams and the range of outcomes that our clients shout about.
Integrated Volunteer Database
Benefit from a 360 view of your volunteers to communicate, manage availability, allocation, outputs and outcomes.
- Automate the application process
- Track volunteer engagement rates
- Record delivery and communications
- Increased efficiency
- Improved conversion and retention
- Greater data visibility
Online Volunteer Community
Empower your volunteers with self-service capabilities, access to secure information, training, volunteer opportunities and peer support groups.
- Branded portal for volunteers
- Self-service volunteer management
- Secure communication and support
- Improved engagement
- Improved retention rates
- Improved customer service
Internal Departmental Efficiency
Improve processes between marketing, volunteer management and delivery teams to streamline internal processes and customer service.
- Integration with E-marketing
- Integration with LMS software
- Improved monitoring and evaluation
- Improved quality assurance
- Improved impact intelligence
- Improved efficiency
Need a volunteer management implementation?
Weāve got you covered, Talk to our certified experts today.




Check out what our customers say..
Full overview of our Volunteer Exchange solution
Our Volunteer Management solution brings together all of the benefits of the #1 Salesforce CRM platform and Non Profit Success Pack with additional features that we feel creates a full volunteer management experience.
Standard
Optional
Features | Included |
---|---|
Lead Management | |
Contact Management | |
Household/Account Mgmt | |
Activity Management | |
Communication Tools | |
Opportunity Management | |
Engagement Levels | |
Campaign Management | |
Reports and Dashboards | |
Mobile Access | |
Workflows and Approvals | |
Multi-currency/locales | |
Duplicate management |
Features | Included |
---|---|
Online V Role Directory | |
Online Application Tool | |
Volunteer Matching Tool | |
Volunteer Community | |
Online Reporting | |
Integrated LMS | |
Volunteer Location Map | |
Support Desk | |
Advanced Analytics | |
Online Knowledge Area | |
Integrated E-marketing | |
Integrated Event Management |
Thinking about how Volunteer Management Process can solve your digital problems?
Our Partners
We work with a number of technical partners to bring our fundraising management solution to life.
Salesforce offers a #1 CRM tool with a built in non-profit success pack which has some ready made features to support fundraising management. We build on this using products such as Community Cloud, Service Cloud, Pardot, Einstein Analytics to realise a great Fundraising Solution for clients.

Docusign can be integrated with Salesforce to support the merge of relevant information to automateĀ contract creation and capture e-signatures with volunteers and beneficiariesquickly and easily. With audit trails pulling the information back into Salesforce to support your compliance requirements.
Book a Digital Strategy Consultation
Book a FREE consultation with a member of our team. As part of the consultation, we will review your business priorities, technical requirements and product options to help you develop and reinforce your digital strategy.