The complete Employability CRM Solution

Empower your employability team with Employabilty Exchange – providing a range of tools to manage the progression of beneficiaries into work.

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Are you looking to improve the management of your Employability Service with a one stop solution? Then read on…Does this sound familiar?

Poor administration

Poor Customer Experience

Lack of Data Quality

Employability Exchange Features

Check out the range of features available in our Employability Management Solution below to meet the needs of Employability teams and the range of outcomes that our clients shout about.

Integrated Employability Database

Benefit from a 360 view of your beneficiaries to record interactions, delivery of services and job search support.

Enhance Beneficiary Engagement

Advance your communication efforts through online self-service solutions to maximise engagement, speed up results and improve outcomes.

Internal Departmental Efficiency

Improve processes between fundraising, finance and comms to streamline efforts, and enhance customer service and engagement.

Need Employability Exchange implementation?

We’ve got you covered, Talk to our certified experts today.

Check out what our customers say..

“We have expanded our employability service using volunteers thanks to Salesforce. We couldn’t have done this nationally without improving efficiency and team co-ordination. We have reduced administration and improved compliance performance with external auditors, due to capture and tracking of all interactions.”

Sally Goodger National Volunteer Manager

“We launched a brand new recruitment service to place unemployed mums into work. We trialed different recruitment management solutions and they didn’t cut it. We now have an end to end candidate management system for all candidates going through our employability service.”

Hazel Swan Account Manager, Supermums

“The implementation of Salesforce has invigorated IYF, we’re now a more open, more connected and more engaged organisation. We are extremely excited by the granularity of data now available to us and the opportunities this brings to our Programme and Business Development teams Internationally.”

Pia Campbell Director, Monitoring,Evaluation & Learning

Full overview of our Employability Solution

Our Employability Exchange Solutions brings together all of the benefits of the #1 Salesforce CRM platform and Non Profit Cloud with additional features that we feel creates a full employability management service from support to job placement.

Standard

Optional

Features	Included
Enquiry Management
Contact Management
Household/Account Mgmt
Activity Management
Communication Tools
Goal Setting
Service Delivery Management
Job Application Management
Outcome Tracking
Campaign Management
Volunteer Management
Reports and Dashboards
Mobile Access
Workflows and Approvals
Multi-currency/locales
Duplicate management
Payment by Results Tracking

Features	Included
Online Jobs/Training Search Directory
Self Service Community
Online Application/Assessment Forms
Online CV Creator
Secure Partner Access
Advanced Analytics
Integrated E-marketing
Integrated SMS
Integrated LMS
Integrated Event Management
Integrated Social Media

Thinking about how to manage your employability services

Download our Business Analysis Questionnaires to think through your requirements.

Our Partners

We work with a number of technical partners to bring our fundraising management solution to life.

Salesforce

Salesforce offers a #1 CRM tool with a built in non-profit success pack which has some ready made features to support fundraising management. We build on this using products such as Community Cloud, Service Cloud, Pardot, Einstein Analytics to realise a great Fundraising Solution for clients.

Appinium

Appinium is the most powerful way to leverage videos, multimedia, webinars, and learning natively across your Salesforce environment. With Appinium, your beneficiaries and partners can all learn where they are already interacting with you. And because it’s in Salesforce, you can make sure that the right content is always going to the right person and then monitor exactly how they engaged with it.

Form Assembly

Form Assembly offers a integrated online form experience for application forms, due diligence checks, impact reports etc. The forms can be presented by email, presented on web, or embedded within Salesforce communities to intuitively capture or present information given by grantees and connect the dots within the system to give a 360 view.

Book a Digital Strategy Consultation

Book a FREE consultation with a member of our team. As part of the consultation, we will review your business priorities, technical requirements and product options to help you develop and reinforce your digital strategy.