What makes us uniquely placed is that we are a social enterprise too, bring market-leading Salesforce technology to our clients, whatever their size or cause. We work closely with each of our clients to get to the heart of their mission, bringing about a change for good.

Some things about Economic Change we’re particularly proud of:

Heather Black

Founder of Economic Change CIC, Heather has supported the growth of charities and social…

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Zoe Lynds

Zoe has over 15 years operational management experience in HR, recruitment, training and…

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Martin Brockwell

Martin specialises in large-scale Salesforce CRM implementation and roll-out…

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Kate Bowe

Kate has 20+ years experience in Project Management & Business Analysis. Before…

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Jasmine Toogood

A marketeer since 2005, Jasmine has a professional background working in large…

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Barbara Clarkson

Barbara is an experienced senior manager, previously working to project manage…

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Komal Yesweker

Komal is a certified Salesforce Administrator with over three years’ Business Analyst…

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Between 2005 and 2012 Economic Change solely invested its profits into Striding Out CIC, a social enterprise supporting young people to achieve their ambitions.

In October 2012 Economic Change became a separate legal entity and as a Community Interest Company (CIC) we now have our own social mission.

The impact of our direct intervention

It can take up to a full year or more for our clients to realise the full benefits of the solutions we implement. Many have found that their implementation has helped them to compete effectively for contracts, secure social investment and given them the internal infrastructure to scale up their organisation. When we implement a solution or deliver training we ask our clients what impact the support will have on their organisation, and the latest figures show:

75%

stated it would improve the efficiency of their organisation, particularly in the areas of simplified management processes, improved customer care and management and improved access to management information.

82%

stated their organisation would become more sustainable, particularly in the areas of monitoring and reporting on KPI’s more readily, reduced admin costs and achieving quality standards.

86%

stated they would be able to maximise their impact, particularly in regards to improved methods for measuring impact and evaluating the customer experience, to provide greater market intelligence.

Since 2012, we have reinvested in the growth of the organisation to support our socially driven clients to increase their efficiency, sustainability and maximise impact. Making a profit isn’t an ultimate goal as we are nonprofit CIC, but if we do generate surplus profit we look to re-invest it in an ethical way.

In November 2016, we launched our Salesforce Supermums Programme, a training and upskilling programme to support mums back in to work with Salesforce. All our profit has since been reinvested to help grow this initiative, to help make a positive impact in society, support mums back in to the workplace and champion equality and flexible working practices. We have some exciting plans ahead, so watch this space!