Economic Change has continued to grow this year thanks to a fantastic passionate team of 13 staff and our extended family of supermum trainees and volunteers. Together we have tripled the non-profits we have supported since last year .
Our referral and repeat business rate continues to be sustained at 65% after 13 years in business thanks to the good work of our team and positive feedback of our customers.
Below I’ve done a wrap up of our achievements that we are proud of as a team!
We achieved our Silver Consulting Partner Status with Salesforce.com for our commitment to team CPD and Customer Success. Read more here
We listened to our customers and launched a range of new training support services to empower and capacity build our salesforce customers wit salesforce administration and change management skills. Read more here
Heather spoke a whole range of conferences with customers about how non-profits can embrace digital transformation and manage change successfully on their Salesforce journey, including Salesforce World Tour, Salesforce Connected Non-Profit Conference, MERL Tech Conference and the Chase 25 Conference.
We celebrated our 13th Birthday with a rebrand and new website to reflect our growth and position as a specialist non-profit Salesforce Consultancy. Read more here
We celebrated two years of Salesforce Supermums at Salesforce Tours in November. Our programme supports mums to retrain and secure flexible well-paid careers. We are delighted with the progress of our 75 plus trainees, and we have successfully won or been shortlisted for prestigious awards with Sage, European Digital Skills Awards, and another one that we can’t announce yet! Read more here
We delivered a wide range of insightful webinars with partners and customers to share stories, knowledge and best practice. You can find them all of our you tube channel here
We helped non-profits gear up for GDPR and Cybersecurity with a whole range of interventions and download of our free Salesforce related 10 steps to GDPR ready guide which can be read more and download it here