New training courses for social enterprises

logo_businessWe have a series of new training courses coming up over the next few months for social enterprises, delivered in partnership with arc Building Better Business Initiative, led by BITC. 

Whether your team needs to develop skills on presenting, fundraising, branding, business strategy, watch this space.

These workshops are delivered by Economic Change in partnership with arc Building Better Business, an initiative founded by Business in the Community with support from Deloitte, bp and Visa, to support social enterprises in London.

[highlight dark=”no”]Presenting with Impact Workshop[/highlight]

In this workshop, you’ll gain the confidence and techniques to stand up and deliver your presentation with impact.

Whether you’re pitching for investment, giving a presentation to your team or even speaking at a wedding, you need to stand out and deliver well.

You’ll learn how to:

  • Open your presentation with impact
  • Keep the audience listening to you
  • Manage your own nerves
  • Finish with a bang
  • Use PowerPoint effectively
  • Engage the audience to take the action that you want them to do

Packed with hints and tips from the world’s leading presenters, you’ll leave this workshop confident of how to best deliver your presentation.

Rob Geraghty is an expert presenter and one of the UK’s leading presentation coaches. He’s worked with Apple, Vodafone, Bank of America and at the world’s leading business schools.

These courses are open initially to arc BITC Members at a cost of £30 . Find out how to become a BITC Arc member here

[button href=”” target=”” css_classes=”e.g. button_hilite button_pale sm_button”]CLICK HERE TO REGISTER [/button]  

[highlight dark=”no”]Sales Techniques and Customer Relations Training[/highlight]

Improving the ability to develop relationships with new and existing customers into orders will increase your client base and ensure you win more business.

Improved sales skills = more revenue

On the course you will learn how to: 

  • Backing up your marketing plan with a sound sales strategy

Identifying the best sales approach to use following different forms of marketing.

Ensuring that there is sales support and effort following a marketing campaign

  • Gold / Silver / Bronze Enquiries

How to prioritise the enquiries, what makes one enquiry better than another?

Identifying the criteria and response required for different types of enquiry.

  • Developing client rapport and building long term customer relations

Establishing a rapport with the client from the outset.

  • Establishing the clients situation, needs and problems

This is the key ingredient to winning business and converting enquiries into business. Asking the right questions when you initially take the enquiry, follow up a quote or call a company to follow up on a marketing campaign.

Understanding the client’s situation is a key technique in the sales process.

  • Selling your company to the client

Understanding the key sales features and benefits of your business. Selling the best product and or service for the brief. Ensuring relevance to client objectives and needs.

  • Closing the sale

Looking at methods to ensure that you gain commitment from the client throughout the sales process in order that you convert the enquiry into an order!

Joanna Sadie – Trainer Profile:

Joanna has over 22 years of sales, sales training, sales consultancy and recruitment experience. She has extensive commercial experience gained from over 12 years in the competitive world of media and newspaper advertising sales, where she held a number of senior sales and account management positions.

In 2000 she established Leapfrog. Through Leapfrog, she has consulted, trained and coached a wide variety of SME businesses across a range of industries, including marketing, media, non-profit and professional services, to help improve the performance of their sales teams working with them to increase turnover, penetrate new markets and develop relationships with existing clients.

Joanna has a successful track record as a trainer and is passionate about helping people move from average to exceptional performance. She brings an enthusiastic, engaging and consultative approach to training and a desire to help people unlock their true potential.

These courses are open initially to arc BITC Members – £30 . Find out how to become a BITC Arc member here

[button href=”” target=”” css_classes=”e.g. button_hilite button_pale sm_button”]CLICK HERE TO REGISTER[/button]  


Want more insights like this?

Sign up here to our weekly news bulletin to get information, advice and inspiration to get the most out of your CRM solution.

Sign up to our Weekly News Bulletin

Sign up to our weekly news bulletin to hear about webinars, case studies, benefit from expert advice and top tips to improve your organisation with digital Salesforce solutions.