Do you want to give your CRM project the best chance of success?
Our CRM Strategy Training Course can help you.
Reduce the risk of your CRM roll-out failing by having a CRM strategy in place to elicit, engage and support user adoption.
Our 3 month course covers the key principles:
change management and
agile project management disciplines
These are essential ingredients to any CRM strategy alongside the technical know-how.
Our course will help to put people at the heart of your CRM strategy. By having a CRM Strategy in place it should ultimately improve executive sponsorship, change management and business analysis, and boost the chance of CRM success
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Delegates will be expected to prepare a CRM strategy template and competently secure & demonstrate;
High Executive Sponsorship