Revolutionise your help desk or helpline service
Are you looking to introduce or improve your help desk or IAG service for your users, clients or the public? Transform your helpline through Service Cloud. Salesforce CRM Service Cloud platform is the perfect solution for charities.
We’re advocates because many of the charities we have worked with have limited resources but high aspirations and want to extend their time, reach and scope without spending a fortune on a heavily resourced or complex system.
So how do you square the challenge of offering availability, being able to handle and resolve enquiries instantly and divert your staff resources to complex cases or ensure that you can deliver a holistic and comprehensive service when it comes to engaging with your users/clients when you only have limited time or budgets?
Learn more about their story first hand of how they adopted Service Cloud and saw instant changes to manage a scalable helpline whilst also increasing the way they can connect and support clients.
- If you manage an IAG service, helpdesk or helpline and wish to improve efficiencies, improve informanagemen
- Handle complex and large numbers of service users
- Looking to automate and capture new enquiries and cases through web, email and mobile integration
We are sure you feel inspired by the Webinar.