Charities are quickly having to accelerate digital strategies in light of recent events and to make decisions on solutions to work remotely and efficiently to maintain their good work.
No-one anticipated a global pandemic to put a spanner in the works on business as usual. But here we are faced with a new operating environment, many of you having to work remotely and wondering how to continue service delivery, maintain financial viability and weather this unprecedented storm.
Is it time to consider and reflect on how charities can continue to exist and even thrive when wider society is under pressure to change the very essence of how we live and communicate.
Pre corona virus the sector has been facing an increasing multitude of external pressures that directly affect the very core of how they continue to operate, grow and compete for funding, income and ‘brand’ awareness in a digital world.
We at Economic Change are here to help your charity navigate a path through.
We want to help overcome the immediate challenges faced by many charities – including having to radically change how they operate and tackle this new culture of remote and virtual working using some quick ready made solutions provided by Salesforce. So we’ve put together a rescue package involving 1 day training courses on how to manage fundraising, volunteer management and a help line using Salesforce products.
We are running a series of three ‘How to get off the ground’ 1 day virtual courses for free that will help empower charities to transition to operating digitally using Salesforce CRM.
Salesforce offers 10 free user licenses for non-profits to get you up and running for free so why not take advantage of our special virtual courses to empower you to make a difference instantly?
Wednesday 1st April (10am-4pm, UK time)
Make your Online Fundraising Campaigns a success with Salesforce NPSP for Charities
Join us to find out how Salesforce Non Profit Success Pack provides an out-of-the box solution for fundraising management for your non-profit, alonnside the added value features of online payments and gift aid.
If you have multiple people managing fundraising activity for your organisation, the solution provides a one stop solution to manage stakeholders, correspondence, calendars, opportunities, campaigns and performance real-time and fosters collaboration and analytics.
Thursday 2nd April (10am-4pm, UK time)
How to get your Volunteer Programmes of the ground: Volunteer Management using Salesforce V4S
Join us to learn how Volunteers for Salesforce (V4S) provides an out-of-the box solution for managing volunteers for your non-profit.
If you need to manage volunteer applications and then assign them to shifts, send them notifications and track deliverables, or create provision for self-support; enabling volunteers to sign up for sessions themselves, engage in a group conversation and peer support then this solution could be right for you.
Friday 3rd April (10am-4pm, UK time)
How to get your Helpline off the Ground using Salesforce Service Cloud
Join us to learn how Service Cloud provides an out-of-the box solution. We will be covering;
How Service Cloud can underpin and power the delivery and running of your helpline including creating, logging and tracking cases/calls, how to integrate online enquiries or support tickets and assign cases to team members, how to automate the case management process including how to route and escalate cases, or sending automated responses. Explore how to deploy automation to capture new enquiries and cases through web, email and mobile integration.
Of course if you require detailed or ongoing support to help with your Salesforce Implementation we do offer a comprehensive package with prices starting at only £200 (plus VAT) per month. We also operate our Charity Discount Package Scheme.