CRM Planning Coaching Webinar
Are you currently leading a digital transformation strategy for your non-profit?
- Sense check your plan
- Reduce overwhelm
- Get some new ideas
- Overcome challenges
- Learn from best practice
During this month’s free webinar Heather will facilitate a group coaching session, asking attendees to think about 3 key questions for each of the six key ingredients she believes supports internal CRM success.
- Internal Project Management
- Senior Management Engagement
- Executive Sponsorship
- Business Analysis
- Change Management
- Data Integrity
Heather will share guidance on what challenges and success might look like to help you benchmark your progress and plan your way ahead. You will also have an opportunity to ask your own questions and gain input and feedback from Heather and other attendees as you desire.
Heather Black is an experienced Digital Transformation Coach working with many senior leadership teams and CRM project managers to help make their digital CRM projects successful. She has overseen 300+ projects and is qualified and experienced in Agile Project Management, Coaching, Change Management, Business Analysis and System Design.
She delivers one to one and group coaching to digital project leaders who are going through the digital transformation journey and implementing a CRM either with Economic Change or other CRM consultancies. She coaches on the internal approach to change management and business requirements.
Her ultimate measure of success is engaging and exciting users to use digital technology to achieve better outcomes for themselves and their stakeholders.