Impact Exchange

Empower your programme delivery team with a complete programme and impact management solution.

TRUSTED BY OVER 300 CLIENTS INCLUDING:

Are you looking to improve your programme and impact management with a one stop shop solution? Then read on…does this sound familiar?

Time Consuming Administration

Poor Beneficiary Experience

Lack of Data Quality

Impact Exchange Features

Check out the range of features available in our impact management solutions below to meet the needs of programme delivery teams and the range of outcomes that our clients shout about.

Integrated Beneficiary Database

Benefit from a 360 view of your beneficiaries to communicate, manage service provision, assess progress, outputs and outcomes.

Online Beneficiary Community

Empower your beneficiaries with self-service capabilities, access to information, training, progress reporting and peer support groups.

Internal Departmental Efficiency

Improve processes between marketing, operational and delivery teams to streamline internal processes and customer service.

Need a Programme and Impact Management implementation?

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Find out what our customers think

“The implementation of Salesforce has invigorated IYF, we’re now a more open, more connected and more engaged organisation. We are extremely excited by the granularity of data now available to us and the opportunities this brings to our Business Development team.”

Pia Campbell Director, Monitoring,Evaluation & Learning

“Effective data capture and management in Salesforce has enabled us to help support more families, prove our value & impact. It has empowered us to increase our capacity to deliver. Economic Change were so easy to work with, they completely understood our needs and communicated extremely well. Our usage of Salesforce is completely transforming our efficiency and ability to focus on the individual we are supporting.”

“Salesforce has allowed us to comprehensively manage our portfolio of programmes on projects on a national scale. This has been vital as we expand our delivery to retain the organizational knowledge and ensure that quality standards are met. The support provided by Economic Change has been essential.”

Karl Hankinson Director of Programmes and Operations

Full overview of our Impact Exchange solution

Our Programme and Impact Management solution brings together all of the benefits of the #1 Salesforce CRM platform and Non Profit Success Pack with additional features that we feel creates a full beneficiary management experience.

Standard

Optional

Features	Included
Lead Management
Contact Management
Household/Account Mgmt
Activity Management
Communication Tools
Opportunity Management
Engagement Levels
Campaign Management
Reports and Dashboards
Mobile Access
Workflows and Approvals
Multi-currency/locales
Duplicate management

Features	Included
Online Application Tool
Donor Community
Diagnostic / Assessments
Beneficiary Management
Partner Management
Output Tracking
Outcome Tracking
Referral Tracking
Contract Automation
Beneficiary Community
Online Assessment Forms
IAG Directory
IAG Help Desk
Self-Service Knowledge Portal
Media Management
Advanced Analytics
Online Knowledge Area
Impact Report Mgmt
Partner/Funder Portal
Integrated E-marketing
Integrated Event Management

Thinking about how Impact Delivery can solve your digital problems?

Download our Business Analysis Questionnaires to think through your requirements.

Our Partners

We work with a number of technical partners to bring our impact management solution to life.

Salesforce

Salesforce offers a #1 CRM tool with a built in non-profit success pack which has some ready made features to support fundraising management. We build on this using products such as Community Cloud, Service Cloud, Pardot, Einstein Analytics to realise a great Fundraising Solution for clients.

Form Assembly

Form Assembly offers a integrated online form experience for application forms, due diligence checks, impact reports etc. The forms can be presented by email, presented on web, or embedded within Salesforce communities to intuitively capture or present information given by grantees and connect the dots within the system to give a 360 view.

Social Suite

Social Suite offers a comprehensive packaged solution with advanced analytic capabilities for larger scale organisations and programmes with advanced monitoring and evaluation needs. It comes with integrated online form experience for application forms, assessments, feedback forms etc. It is native to Salesforce to intuitively capture or present information given by beneficiaries to connect the dots within the system to give a 360 view.

Book a Digital Strategy Consultation

Book a FREE consultation with a member of our team. As part of the consultation, we will review your business priorities, technical requirements and product options to help you develop and reinforce your digital strategy.