Are you looking to improve your marketing experience with a one stop marketing solution? Then read on…Does this sound familiar?
Time Consuming Administration
- Manual setup and sending of emails
- Migration of emails to e-marketing system
- Disconnected communication and CRM systems
Poor Consumer Experience
- Inconsistent and un-coordinated communication and campaigns
- No personalisation or targeting of emails
- No tracking of email or social media correspondence in CRM
Lack of Data Quality
- Poor statistics on engagement levels on email or social
- Limited visibility on engagement rates in CRM
- No clear insight into engagement levels for target marketing
Marketing Solution Features
Check out the range of features available in our marketing solution below to meet the boost your ROI and the range of outcomes that our clients shout about.
Integrated Customer Database
Benefit from a 360 view of your stakeholders and communication activity in your CRM. Bring together emails, social media, SMS and Whats app to get the big picture on comms and levels of engagement.
- E-marketing Integration
- Social Studio Integration
- SMS Integration
- Whatsapp Integration
- Improved visibility
- Improved transparency
- Improved customer service
Stronger Customer Connections
Understand the levels of engagement and areas of interest with your stakeholders through their interaction. Use the data to build target and segmented lists and manage transactional and marketing comms.
- Engagement Levels
- Scoring Per Interaction
- Dynamic Segmentation and Lists
- Automated Customer Journeys
- Improved engagement and ROI
- Improved intelligence
- Improved efficiency
Internal Departmental Efficiency
Improve business processes between sales, fundraising, programmes, finance and comms to streamline internal operations, communications and customer service. Support compliance and manage engagement.
- Campaign Management
- Automated Email Management
- Email and Comms Tracking
- GDPR Preference Management
- Improved efficiency
- Improved compliance
- Greater transparency
Need a Marketing Solution implementation?
We’ve got you covered, Talk to our certified experts today.
Check out what our customers say..
Full overview of our Marketing solution
Standard
Optional
| Features | Included |
|---|---|
| Lead Management | |
| Contact Management | |
| Household/Account Mgmt | |
| Activity Management | |
| Communication Tools | |
| Campaign Management | |
| Opportunity Management | |
| Segmentation | |
| Engagement Levels | |
| Reports and Dashboards | |
| Mobile Access | |
| Workflows and Approvals | |
| Duplicate management |
| Features | Included |
|---|---|
| Email Templates | |
| Customer Journeys | |
| A/B Testing | |
| Dynamic Content | |
| Automation Rules | |
| Landing Pages | |
| Online Forms | |
| Advanced Analytics | |
| Integrated Website | |
| Integrated SMS | |
| Integrated Web Chat | |
| Integrated Event Management | |
| Integrated Online Payments | |
| Integrated Social Media |
Thinking about how you can connect with your audience?
Our Partners
We work with a number of technical partners to bring our fundraising management solution to life.
Salesforce offers a #1 CRM tool with a built in non-profit success pack which has some ready made features to support fundraising management. We build on this using products such as Community Cloud, Service Cloud, Pardot, Einstein Analytics to realise a great Fundraising Solution for clients.
Book a Digital Strategy Consultation
Book a FREE consultation with a member of our team. As part of the consultation, we will review your business priorities, technical requirements and product options to help you develop and reinforce your digital strategy.
