Customer Stories > Visionary
Improving Membership Management for Visionary

Customer Stories > Visionary
The Context
Visionary is a membership organisation providing infrastructure support to local sight loss organisations in the UK. Our aim is to establish a strong sustainable national network of high quality local voluntary organisations to join up with national organisations and public sector providers to ensure that all people living with sight loss in the UK can access the services they need at a local level when they need them.
Economic Change provided business analysis and technical development work to improve membership management, intelligence and support.
“Fortunately our biggest issue now is trying to contain the excitement for just how much we can achieve with Salesforce. The possibilities for integration, new insight, evidencing impact are endless – far beyond what could be achieved with most other database solutions. Economic Change have done a world of good for our organisation through their Salesforce support and I have absolute confidence in their CRM and impact measurement expertise. They have changed the way we work to help our team embed more efficient processes, save on admin time, and create a better experience for our members. They play a very valuable role in strengthening the third sector in my opinion. For us, accessibility for people with sight loss and the assistive technology they use was really important. Our partner understood these needs and already had a good level of awareness. They also put us in touch with Salesforce directly when they were not able to answer questions themselves”
Alexa Sage,
Development and Innovation Manager