Calling all Supermums!
Heather Black, Managing Director, Economic Change CIC
I never imagined I would build databases as my career, but that’s just want I do today – I implement databases for non-profits, to help improve their efficiency and evaluate their impact.

For me personally, I used to deliver a lot of coaching and consultancy in the workplace, and I started to realise that this wasn’t going to be a sustainable career with a baby on the way! I didn’t want to travel out to client sites 5 days a week. With the database development work, I could initially meet up with clients to discuss the design, but then I could work from home to build the database which meant a great work-life balance.
With Salesforce CRM, you can train as an administrator, consultant and developer. The administrator role is a great place to start as you can build databases with clicks, so you don’t need any coding expertise. It’s something you can do during the day or night at home or office. All you need is a good understanding of business or charities, the ability to get to grips with IT, and a desire to get lost in the world of database build and tools. We have many projects on the go at any one time all needing something slightly different, so it’s never boring. It gets surprisingly addictive!
As database creators, I like to think we are ‘tidying up’ an organisation – we clear up their data, streamline everyday processes and help them to evaluate how they are doing against targets real-time.
I think now is a great time for mum’s to retrain and access flexible roles in the Salesforce eco-system therefore training up other mums seemed like the perfect fit for our mission.
After all, we all know all mums are Supermums.
We have developed the Salesforce Supermums Programme to offer mums a package of support, including training, mentoring and work experience to get them started. After qualifying as a certified Salesforce administrator, they can expect to earn between £20-£40 per hour as a freelancer.
